Recreation & Wellbeing’s Customer Service Center provides membership sales and locker rentals to the UC Berkeley community, as well as passport services available to the public. Passport services require an appointment, and appointments are available for membership assistance and locker rentals.
Hours of Operation
The Customer Service Center is currently open Monday–Friday, 9 a.m.–6 p.m. (PST) and Saturday, 9:30 a.m.–5 p.m.
Passport services are available by appointment only. For membership and locker services, you may schedule an appointment in advance or join our walk-in queue during business hours. Walk-in guests sign up through our virtual queue and may wait in the Customer Service Center lobby until they receive a text notification to be assisted in person.
The Customer Service Center and passport services will be unavailable on all UC Berkeley administrative holidays and operate with modified hours during the times listed below:
- Monday, August 31: Open 9:45 a.m.–6 p.m.
- Tuesday, September 1: Open 9–9:45 a.m. and 11:30 a.m.–6 p.m. (All-Staff Meeting)
- Monday, September 7 (Closed all day)
- Thursday, September 17: Open 9–9:45 a.m. and 12:30–6 p.m. (Team Meeting)
- Wednesday, September 24: Open 9–11 a.m.and 4–6 p.m. (Department Event)
Location
2301 Bancroft Way, Berkeley, CA 94720
The Customer Service Center is located on the first floor of the Recreational Sports Facility. Our office is on the right-hand side, just past the main entrance.
