Let the Customer Service Center at the Recreational Sports Facility assist you with all your passport needs. 

Traveling outside of the U.S?

The Customer Service Center is an authorized U.S. Government Passport Acceptance Facility and accepts the DS-11 application for the US Department of State. We offer products and services for both first-time and renewal passport applications. 

Passport services are available to everyone – you do not need to be affiliated with UC Berkeley to take advantage of these services.

Hours of Operation

The Customer Service Center is currently open Monday-Friday, 9:00 am-6:00 pm (PST.) and Saturday, 9:30 am-5:00 pm, on an appointment-only basis; no walk-ins

Passport services will be unavailable on all UC Berkeley administrative holidays and closed on the following dates:

  • Tuesday, March 25, 2025 from 9:45 a.m. to 11:15 a.m.
  • Wednesday, March 26, 2025 from 3 p.m. to 5 p.m.
  • Friday, March 28, 2025

Please note, we do not offer passport photo services at this time. Applicants must bring a printed passport photo along with a completed DS-11 form, supporting documents, and payment. Passport appointments can be scheduled up to 30 calendar days in advance. If no appointments are available, please check back regularly, as openings may become available.

MAKE AN APPOINTMENT

Location

2301 Bancroft Way, Berkeley, CA 94720 

The Customer Service Center is located on the first floor of the Recreational Sports Facility. Our office is on the right-hand side, just past the main entrance.

Passport Application Fees

Please note that two separate payments are required to process an application at a Passport Acceptance Facility.

US Passport Fee

Payable to the “US Department of State” via cashier’s, traveler’s, or personal check or money order only. Starter checks are not accepted. These fees include the passport application fee and any optional expedited service fee or 1-2 Day Delivery fee.

Prepare one check or money order per applicant, including the applicant’s name and date of birth on the memo line. Review current processing times and contact us if you have additional questions.

  • Applicants Under 16
    • Passport Book with Routine Processing: $100
    • Passport Book with Expedited Processing: $160
    • Passport Book with Expedited Processing & Overnight Return Delivery: $181.36
    • A Passport Card is an extra $15 for minors under 16.
  • Applicants 16 or older
    • Passport Book with Routine Processing: $130
    • Passport Book with Expedited Processing: $190
    • Passport Book with Expedited Processing & Overnight Return Delivery: $211.36
    • A Passport Card is an extra $30 for applicants 16 or older.

Passport Acceptance Facility Fee

Pay this separate fee in person at your appointment. Accepted payment methods include check (payable to “UC Regents”), cash, debit, or credit card for the required $35 processing fee. An optional $30 fee is available for a Priority Mail Express mailing from UC Berkeley to the Department of State.

First-Time Passport Applicants
Passport Renewals

Passports for Minors Under 16

Passport applications for children under 16 have special requirements.

  • The applicant (minor) and both parents/guardians must be present at the time of the appointment to authorize the issuance of a child’s passport. Please review Step 5 of the US Department of State’s webpage for applying for a child under 16, if you have sole legal custody, you are the only parent, or both parents/legal guardians cannot appear in person. 
  • Children need to submit evidence of citizenship.
  • Parents/legal guardians need to submit proof of parental relationship and present valid Government-Issued Photo ID.
  • Children’s passports are only valid for 5 years.
  • Apply for a Minor’s Passport

State Department Travel Resources

Lost or Stolen Passports

If your passport has been lost or stolen, you should report it immediately to the U.S. Department of State. Report Your Lost/Stolen Passport (DS-64 form).

Reporting your prior passport lost or stolen does not replace it. Schedule an appointment with us to replace your passport and submit a DS-64 form, DS-11 form, and other required documents when you apply in person.

US Passport FAQ’s

Questions

We encourage you to reach out to us prior to your appointment. Our staff can provide information on all the required documents before your visit.

Contact Us