Berkeley Youth Recreation has established clear policies that outline program Cancellations, Withdrawals, and Transfers.
Camp Cancellations, Withdrawals, and Transfers
Specific Recreation & Wellbeing Departmental policies for Camp Cancellations, Withdrawals, and transfers can be found below.
- Camp & Swim Lesson Cancellationsadd
Camp & Swim Lesson Program Cancellations
- Camp sessions & swim lessons may be canceled due to public health epidemics or pandemics, natural disasters, public safety restrictions, and other unforeseen circumstances. Full refund available.
- Camp sessions & swim lessons may be canceled if minimum enrollment is not met. Full refund available.
- If a camp day or session or swim lesson is canceled due to weather and no make-up class is offered, a refund will be provided, but no refunds are offered for weather-related concerns if the program is running as scheduled.
Other than providing the refunds described, the Department of Recreation & Wellbeing (and Berkeley Youth Recreation) is not responsible or liable for any losses arising out of such cancellation Berkeley Youth Recreation Summer Camps and will not provide any other compensation.
Refunds will be made directly to the credit card or original form of payment that was used in the purchase; there is no action needed by the customer to receive a refund. All refunds will be completed within 15 days of the customer being notified.
- Camp & Swim Lesson Withdrawalsadd
Camp & Swim Lesson Participant Withdrawals
Please request a withdrawal through our registration software, CampDoc, or by emailing camps@berkeley.edu
Refunds will be processed as detailed below and may be offered in the original form of payment or as Youth Program Account Credit (credit applied to CampDoc account).
- 91 or more days prior to the first day of the camp session or swim lesson - Withdrawal requests received 90 or more days prior to the first day of the camp session for any camp sessions and swim lessons will be processed with no withdrawal fee.
- 90 - 61 days prior to the first day of the camp session or swim lesson - Withdrawal requests received 90 - 61 days prior to the first day of the camp session for any camp sessions and swim lessons are subject to a 25% withdrawal fee (percent of program price, per person, per item), regardless of the initial purchase date.
- 60 - 31 days prior to the first day of the camp session or swim lesson - Withdrawal requests received 60 - 31 days prior to the first day of the camp session for any camp sessions and swim lessons are subject to a 50% withdrawal fee (percent of program price, per person, per item), regardless of the initial purchase date.
- 30 - 0 days prior to the first day of the camp session or swim lesson - Withdrawal requests received 30 - 0 days prior to the first day of the camp session for any camp sessions and swim lessons will not be eligible for refund or credit.
- 91 or more days prior to the first day of the camp session or swim lesson - Withdrawal requests received 90 or more days prior to the first day of the camp session for any camp sessions and swim lessons will be processed with no withdrawal fee.
- Camp Transfersadd
Camp Transfers
Customers may request to transfer their camp registration to a different session or camp activity, subject to availability, up to 30 days before the start date of the sessions in which they are currently enrolled. Transfers will be subject to a $35 processing fee per camp transfer, per session, per individual. Transfer requests will not be accepted less than 30 days before the start date of the sessions the customer requests to exit.
All camp transfers that result in a fee credit, will remain on the customer’s CampDoc account for one (1) year and will be applied to future purchases.
To process a Camp Transfer request, please email camps@berkeley.edu.
Year-Round Youth Programs – Withdrawal Policies
Specific Recreation & Wellbeing Departmental policies for Private Lesson Withdrawals, can be found below.
- Withdrawal Policies for Year-Round Programsadd
We require two weeks written notice to cancel and/or refund payments via email to the respective program (e.g. gymnastics, skateboarding, etc.). A refund will be issued for the remaining classes in the session.
For example: A youth participant is registered in classes at the start of a twelve-week session, and has paid in full. Four weeks into the session, written notice is received indicating that the child will be discontinuing classes. The cancellation is then effective starting the sixth week of the session. The card on file will be refunded for the remainder of the classes taking place after the six-week point in the session.
Youth Gymnastics: gbgym@berkeley.edu
Youth Skateboarding: skate@berkeley.edu
Private Lessons – Withdrawal Policies
Specific Recreation & Wellbeing Departmental policies for Private Lesson Withdrawals, can be found below.
- Withdrawal Policies for Private Lessons (Gymnastics, Skate, & Archery)add
Private Lessons
Requests for Private Lesson Withdrawal must be submitted in writing (email is acceptable) to youth@berkeley.edu no later than 10 calendar days prior to the first scheduled Private Lesson in order to be considered. - All refunds, transfers, or credits are assessed an administrative fee of $35.00 per child, per class.
- In the case of illness or injury, requests for a Withdrawal resulting in a refund, transfer, or credit will be considered only when accompanied with a doctor’s note and letter requesting the exception $35.00 administrative fee still applies.
- No requests will be considered after the first scheduled lesson.
- No withdrawal requests, refunds, transfers, or credits are issued for requests received within 10 days of the start of the class.
- No withdrawals, exchanges, transfers, or credits will be given after the 10 day deadline has passed unless a facility is closed due to unforeseen circumstances (see Camp/Program Cancellation Policy). If rescheduling is not feasible, we issue refunds or credits toward another activity. Participant substitutions are not allowed.
