Cancellations, Withdrawals & Transfers

Camp & Swim Lesson Program Cancellations

• Camp sessions & swim lessons may be canceled due to public health epidemics or pandemics, natural disasters, public safety restrictions, and other unforeseen circumstances. Full refund available.
• Camp sessions & swim lessons may be canceled if minimum enrollment is not met. Full refund available.
• If a camp day or session or swim lesson is canceled due to weather and no make-up class is offered, a refund will be provided, but no refunds are offered for weather-related concerns if the program is running as scheduled.

Other than providing the refunds described, the Department of Recreation & Wellbeing (and Berkeley Youth Recreation) is not responsible or liable for any losses arising out of such cancellation Berkeley Youth Recreation Summer Camps and will not provide any other compensation.

Refunds will be made directly to the credit card or original form of payment that was used in the purchase; there is no action needed by the customer to receive a refund. All refunds will be completed within 15 days of the customer being notified.

Camp & Swim Lesson Participant Withdrawals

Please request a withdrawal through our registration software, CampDoc, or by emailing camps@berkeley.edu

Refunds will be processed as detailed below and may be offered in the original form of payment or as Youth Program Account Credit (credit applied to CampDoc account).

• 91 or more days prior to the first day of the camp session or swim lesson - Withdrawal requests received 91 or more days prior to the first day of the camp session for any camp sessions and swim lessons will be processed with no withdrawal fee.
  
  
• 90 - 61 days prior to the first day of the camp session or swim lesson - Withdrawal requests received 90 - 61 days prior to the first day of the camp session for any camp sessions and swim lessons are subject to a 25% withdrawal fee (percent of program price, per person, per item), regardless of the initial purchase date.
  
  
• 60 - 31 days prior to the first day of the camp session or swim lesson - Withdrawal requests received 60 - 31 days prior to the first day of the camp session for any camp sessions and swim lessons are subject to a 50% withdrawal fee (percent of program price, per person, per item), regardless of the initial purchase date.
  
  
• 30 - 0 days prior to the first day of the camp session or swim lesson - Withdrawal requests received 30 - 0 days prior to the first day of the camp session for any camp sessions and swim lessons will not be eligible for refund or credit.

Camp Transfers

Customers may request to transfer their camp registration to a different session or camp activity, subject to availability, up to 30 days before the start date of the sessions in which they are currently enrolled. Transfers will be subject to a $35 processing fee per camp transfer, per session, per individual.  Transfer requests will not be accepted less than 30 days before the start date of the sessions the customer requests to exit.

 All camp transfers that result in a fee credit, will remain on the customer’s CampDoc account for one (1) year and will be applied to future purchases.

To process a Camp Transfer request, please email camps@berkeley.edu.